Privacy

Last updated: 8 October 2026

Cardiff Canucks is responsible for the personal information it uses to run this website and handle club enquiries. If you have a question about your information, contact th@cardiffcanucks.com.

Information we use

When you contact us, we use your name, email address and the information you choose to share to respond and manage your enquiry. If you arrange a purchase or partnership with us, we may also use the contact, order and payment-status information needed to manage that arrangement.

Our website and service providers may process technical information, such as your IP address and requested pages, to deliver content, maintain security and investigate faults. We do not currently use visitor analytics or advertising trackers.

We also publish club news, player profiles and photographs. If you have a concern about personal information or an image appearing on the website, please contact us.

Why we use information

We rely on our legitimate interests in responding to enquiries, sharing club news and operating a secure website. Where necessary, we use information to take steps you request before a contract, fulfil a contract or meet legal obligations. Where we rely on consent, you can withdraw it by contacting us.

Service providers and other websites

We use service providers for website hosting, content delivery, email and club administration. This includes Sanity for managing website content. Providers may process information on our behalf to deliver these services.

Ticket booking and the club shop are provided through separate services. When you follow those links, the relevant service’s privacy notice and terms apply to its processing. We may receive information needed to manage your booking, order or customer enquiry. We do not sell your personal information.

Where a provider processes personal information outside the UK, applicable data protection safeguards are required, such as an adequacy decision or approved contractual protections. You can contact us for information about the providers and safeguards relevant to your data.

How long we keep information

We keep information for as long as needed to handle your enquiry or arrangement, meet legal record-keeping requirements and resolve disputes. We consider the purpose of the information, whether it is still needed and any applicable legal requirements when deciding when to delete it.

Your rights

Depending on the circumstances, you can ask to access, correct or delete your personal information, restrict its use, object to processing or receive a portable copy. Contact us using the email above to make a request. You can also complain to the Information Commissioner’s Office.